Shipping policy
Processing Time
Orders are processed and dispatched within 1–3 days. You will receive an order confirmation email once your order is placed, and a shipping confirmation with tracking number once dispatched.
Shipping Origin
All orders are shipped from our factory warehouse.
Shipping Time
| Destination | Processing Time | Estimated Delivery After Dispatch | Shipping Cost |
|---|---|---|---|
| United States | 1–3 days | 5–8 days | Free |
| United Kingdom | 1–3 days | 5–8 days | Free |
| Australia | 1–3 days | 5–8 days | Free |
| Canada | 1–3 days | 5–8 days | Free |
Estimated delivery times begin after dispatch and do not include the 1–3 day processing period.
Shipping Cost
Free shipping on all orders to the United States, United Kingdom, Australia, and Canada. No minimum order value is required.
Import Duties & Taxes
Our logistics partner handles customs clearance arrangements. To date, we have not encountered customs duty issues with our shipments. Based on our shipping experience, additional customs charges are not generally expected, but this is not a guarantee that future shipments will be free of duties or taxes.
Shipments may be inspected by customs. If the destination customs authority assesses any import duties or taxes payable by the recipient, the customer is responsible for paying those charges.
Tracking
Once your order is dispatched, you will receive a tracking number via email. You can track your order using the link provided.
Questions?
Email: support@vvsicy.com
Business Contact Details
vvsicy
Office 15413 Initial Business Centre
Unit 7 Wilson Business Park
Manchester
England
M40 8WN
United Kingdom