Pack & Ship
Protective Bag & Box
Every piece of jewelry is carefully placed in a premium protective bag and rigid gift box to prevent scratches and damage during transit.
Impact Protection
High-density bubble wrap surrounds your order on all sides, absorbing shocks and vibrations to keep your ice safe throughout the journey.
Shipping Box
A sturdy double-walled corrugated shipping box provides the outer shell of protection, built to withstand the rigors of international logistics.
Secure Packing
The interior is fully cushioned with bubble padding, ensuring zero movement inside the box — your jewelry arrives exactly as it left us.
Sealed Box
Each package is securely sealed with tamper-evident tape and clearly labeled, so you can trust your order is intact from warehouse to doorstep.
Processing Time
Orders are processed and dispatched within 1–3 days. You will receive an order confirmation email once your order is placed, and a shipping confirmation with tracking number once dispatched.
Shipping Origin
All orders are shipped from our factory warehouse.
Shipping Time
| Destination | Processing Time | Estimated Delivery After Dispatch | Shipping Cost |
|---|---|---|---|
| United States | 1–3 days | 5–8 days | Free |
| United Kingdom | 1–3 days | 5–8 days | Free |
| Australia | 1–3 days | 5–8 days | Free |
| Canada | 1–3 days | 5–8 days | Free |
Estimated delivery times begin after dispatch and do not include the 1–3 day processing period.
Shipping Cost
Free shipping on all orders to the United States, United Kingdom, Australia, and Canada. No minimum order value is required.
Import Duties & Taxes
Our logistics partner handles customs clearance arrangements. To date, we have not encountered customs duty issues with our shipments. Based on our shipping experience, additional customs charges are not generally expected, but this is not a guarantee that future shipments will be free of duties or taxes.
Shipments may be inspected by customs. If the destination customs authority assesses any import duties or taxes payable by the recipient, the customer is responsible for paying those charges.
Tracking
Once your order is dispatched, you will receive a tracking number via email. You can track your order using the link provided.
Contact Us
Email: support@vvsicy.com
Business Contact Details
vvsicy
Office 15413 Initial Business Centre
Unit 7 Wilson Business Park
Manchester
England
M40 8WN
United Kingdom